Monday, October 26, 2009

If you are not comfortable with me as your veterinarian and do not trust my judgement, I think it's better to look for another veterinarian.

As a veterinarian, aside from the skills learned during college days and day to day training in the small animal practice, it is also important to develop people skills. You may see us talking to dogs and cats in order to calm them down during check ups but mostly, we are speaking with their owners and caretakers, explaining to them the different options for treatment, health management, vaccinations and other things necessary. That is called the client-veterinarian-pet relationship. this can further be simplified to the veterinarian-clent realtionship, client-pet relationship and the veterinarian-pet realtionship.

In order for these relationships to work properly, each individual should be able to communicate well, understand each other and respect one another. One must know their limitations and boundaries. In most cases, these relationships are going well. But if it becomes a roller-coaster ride, and the relationship gets bumpy, then you know there's something wrong.

Just like any other service, a client can choose their veterinarian and a veterinarian can choose whom to serve. Though as vetetinarians we have a noble duty to these dogs and cats (and other pets), their owners will still decide for them. Lucky are the pets with responsible owners. Thus, if a client is not satisfied with one veterinarian's service, he can go to another and another until he finds the one (and hopefully the pet is still alive by then). And us vets can decline to treat a patient if we think that the owners doesn't trust us, does not believe us and disrespects us.